This Privacy Policy describes how OMNX AI Ltd. ("OMNX", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when operating:
- the website located at https://omnx.ai and any subdomains linking to this Privacy Policy (the "Site"),
- our AI-driven advertising, optimization, creative-generation, and campaign management platform, including dashboards, APIs, SDKs, and related tools (the "Services").
This Privacy Policy applies to:
- visitors who browse our Site,
- customers and partners who use the Services,
- individuals whose data may be processed when our customers use OMNX to run advertising or analytics activities.
If you are an end user whose data is processed through OMNX by an advertiser, publisher, or partner, please note: OMNX processes your data on behalf of that customer, and the customer is responsible for obtaining any legally required consents.
If you do not agree with this Privacy Policy, you should not use the Site or the Services.
1. Personal Information We Collect and How We Use It
OMNX collects information in several ways, depending on how you interact with us.
A. Information You Provide Directly on the Site (Controller Role)
1. Contact, Demo Requests, or Inquiries
When you contact us, request information, or submit forms, we may collect:
- Full name
- Email address
- Company name and role
- Phone number
- Any additional information you voluntarily include
Purposes:
- Responding to questions and inquiries
- Providing requested materials
- Determining your suitability for Services
- Offering product recommendations
- Sending marketing communications (where permitted)
Legal Basis:
- Performance of pre-contractual steps
- Legitimate interest (customer communication)
- Consent (marketing where required)
Third-Party Tools Used:
- HubSpot, Salesforce (CRM)
- AWS (hosting & storage)
- Outreach or other communication tools
Retention: Up to 9 months of inactivity, unless required longer by law or if you request deletion.
Not providing this information: We may be unable to respond, provide requested materials, or determine service eligibility.
2. Registration and Use of OMNX Platform
When you create an OMNX account or use the platform:
- Name, role, and organization
- Business email
- Country, address, and phone
- Billing information (via third-party billing processors)
- Credentials and login activity
Purposes:
- Creating and managing user accounts
- Providing platform access
- Enabling dashboards, APIs, and campaign management
- Billing, transactions, and renewals
- Communicating essential service information
Legal Basis:
- Contract performance
- Legitimate interest (service operations)
Third-Party Tools:
- AWS (infrastructure)
- CRM systems (HubSpot/Salesforce)
Retention: For the duration of your active account + legally required retention.
Not providing this information: We cannot provision an account or deliver the Services.
3. Job Applicants (Careers Page or Submissions)
We may collect:
- Name and contact details
- CV/resume and experience
- LinkedIn or other profiles
- Any additional information you submit
Purposes:
- Evaluating suitability for employment
- Contacting candidates
- Processing applications
Legal Basis:
- Pre-contractual steps
- Legitimate interest (recruiting)
Tools:
- LinkedIn, recruiting platforms
Retention: Until the recruitment process is completed or longer where legally required.
B. Information Collected Automatically (Cookies & Analytics)
When you visit the Site, OMNX uses cookies and similar tools to collect:
- IP address
- Browser type and version
- Device identifiers
- Pages viewed
- Links clicked
- Time spent on site
- Referring/exit pages
Purposes:
- Operating the Site
- Improving user experience
- Security and fraud detection
- Analytics
Legal Basis:
- Legitimate interest (functionality & security)
- Consent (for EU/EEA where required)
Analytics Providers
We use tools such as:
- Google Analytics
- Cloudflare analytics
- Other internal analytics tools
You can opt out by using browser settings or Google's opt-out plugin.
C. Information Processed When Customers Use the OMNX Platform (Processor Role)
OMNX provides an AI-driven advertising and optimization platform. When advertisers, publishers, or partners integrate OMNX SDKs, APIs, or pixels, OMNX may process certain information about end users ("End User Data") on behalf of OMNX customers, including:
Personal Information (pseudonymous):
- Advertising IDs (IDFA, GAID, AAID where available)
- IP address
- User agent
Non-personal / Technical Information:
- Device type, model, OS version
- Network type
- Locale, time zone
- App or site identifiers
- Ad impressions, clicks, installs
- Event activity, attribution data
- Device/session metadata
Purposes (on behalf of the customer):
- Campaign delivery and optimization
- Personalized and contextual advertising
- Frequency capping
- Measurement and attribution
- Fraud detection and security
- Reporting and analytics
- Creative personalization and AI model inference
What OMNX does not collect as part of ad-serving-level data:
- Names
- Email addresses
- Direct identifiers
- Sensitive personal data categories
Legal Role: OMNX acts as a data processor, and the advertiser/publisher is the data controller.
Data Sources:
- SDK/API/JS integrations
- Customer uploads
- Measurement partners (AppsFlyer, Adjust, Singular, etc.)
Retention: Generally for the duration of the active campaigns + 6 months, unless the customer instructs earlier deletion.
Platform Opt-Out Signals:
If a user disables:
- App Tracking Transparency (ATT) on iOS
- "Opt out of Ads Personalization" on Android
→ OMNX respects these settings and does not use the identifier for interest-based advertising.
D. Customer & Partner Contact Data
We also process business contact information from customers, partners, or vendors:
- Names
- Business emails and phone numbers
- Job titles
- Company affiliation
Purposes:
- Contract execution
- Day-to-day business communication
- Service and support updates
E. Marketing, Events, and Lead Sources
If you attend events, download content, or interact with OMNX via third-party channels, we may receive:
- Contact details
- Company info
- Notes relevant to business discussions
Purposes:
- Establishing business relationships
- Providing event participation
- Sending marketing communications
Legal Basis: Legitimate interest or consent.
F. Social Media Interactions
When you engage with our social profiles (LinkedIn, X, Facebook, etc.), we may collect publicly visible information for the purpose of:
- Responding to inquiries
- Establishing business contact
- Marketing communications
G. Fraud Prevention & Security
We may use certain data to:
- Detect invalid traffic or fraud
- Monitor suspicious activity
- Protect customers and the platform
- Comply with legal requirements
We may anonymize or aggregate information for analytics, product development, and research. Such data is not considered Personal Information.
2. How We Share Personal Information
We may share Personal Information only as described below:
A. Service Providers & Vendors
With providers who help us operate the Site or Services, including:
- Cloud hosting (AWS, GCP, Azure)
- CRM and communication tools
- Attribution and measurement partners
- Payment processors
- Security and analytics providers
These parties act under contractual confidentiality and data protection obligations.
B. Customers and Partners
For ad delivery, analytics, or attribution, certain pseudonymous data may be shared with:
- Advertisers
- Publishers
- Demand-side and supply-side partners
- Measurement/attribution platforms
This occurs strictly as part of the Services.
C. Intra-Group Transfers
If OMNX operates through affiliates or subsidiaries, data may be shared between these entities for operational purposes.
D. Business Transactions
If OMNX undergoes a merger, acquisition, financing, restructuring, asset sale, or similar event, Personal Information may be transferred as part of that transaction.
E. Legal Obligations & Protection
We may disclose Personal Information if required to:
- Comply with legal requests or authorities
- Protect OMNX's rights, safety, or property
- Prevent fraud or security breaches
- Enforce agreements
F. With Your Consent
Where you have explicitly agreed, we may share information for additional purposes.
3. International Data Transfers
OMNX may store data in the United States, EU, UK, or other jurisdictions depending on hosting and operational needs.
Where required, transfers are protected through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Data processing agreements
- Contractual technical and organizational safeguards
4. Your Rights
Depending on your location, you may have rights including:
GDPR / UK GDPR Rights:
- Access your Personal Information
- Rectification
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to processing or marketing
- Withdraw consent
- Lodge a complaint with your supervisory authority
Requests may be made via privacy@omnx.ai.
CCPA / CPRA Rights (California Residents):
- Right to know what Personal Information is collected
- Right to request deletion
- Right to know if information is sold/shared
- Right to opt-out of selling/sharing
- Right to non-discrimination
OMNX does not sell Personal Information.
If you are an end user (not a customer):
Please direct your request first to the app, website, or advertiser that uses OMNX. OMNX will support them in fulfilling your request as required by law.
5. Advertising Opt-Out Choices
If your device or platform supports advertising opt-outs (e.g., iOS ATT, Android Ads Personalization), OMNX respects those choices.
You may also adjust preferences via:
- Device settings
- Browser do-not-track settings
- Consent banners (where applicable)
6. How We Protect Personal Information
We implement appropriate technical and organizational measures, including:
- Encryption in transit
- Access controls
- Monitoring and intrusion detection
- Audit logs
- Data minimization
- Regular security assessments
No system is completely secure, and we encourage you to safeguard your credentials and devices.
7. Do Not Track (DNT)
If your browser sends a DNT signal, OMNX will honor it to the extent required by applicable law.
8. External Links
The Site may link to third-party websites. OMNX is not responsible for their privacy practices, and you should review their policies separately.
9. Children's Privacy
The Services are not intended for children under 18. We do not knowingly collect Personal Information from minors. If you believe a child has provided data to OMNX, contact us at privacy@omnx.ai.
10. How to Contact Us
For questions or privacy requests:
Email: privacy@omnx.ai
OMNX AI Ltd.
[Company Address]
[City, Country]
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we'll post a notice on the Site or notify you by email.